Job Type: Full-time
Work Mode: On-site
Experience: Mid
Salary: 300000 - 550000 INR
Posted: 19 Jun 2026
As an Airport Customer Service Associate, your role is to ensure that passengers have a pleasant experience at the airport while providing vital assistance. You will be the first point of contact for travelers, making your role essential for their journey.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers politely and assist them with their inquiries to create a positive first impression.- **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the necessary documents and bags are tagged correctly.- **Flight Information:** Provide up-to-date information about flight schedules, gates, and boarding times to help passengers navigate the airport smoothly.- **Handling Customer Complaints:** Address any issues or concerns raised by passengers calmly and professionally, working to resolve their problems effectively.- **Assisting with Special Needs:** Support passengers requiring additional help, such as the elderly or those with disabilities, ensuring they receive the assistance needed.**Required Skills and Expectations:**- **Communication Skills:** You should be able to speak clearly and confidently to passengers, as well as listen to the…
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