Front Office Executive

Role Overview: As a Front Office Executive at TGB Banquets and Hotels Ltd., your role involves managing front office duties, including guest check-ins and check-outs, taking reservations via OTAs, email, and phone calls, and overseeing general tasks. Your daily responsibilities will include greeting and assisting guests, handling phone calls, maintaining guest records, coordinating with other departments, and ensuring the smooth operation of front office activities. Key Responsibilities: - Manage front office duties such as guest check-ins, check-outs, and reservations - Greet and assist guests in a professional manner - Handle phone calls and maintain guest records - Coordinate effectively with other departments for seamless operations - Demonstrate excellent interpersonal and communication skills - Provide exceptional guest service - Ability to multitask and efficiently handle stressful situations - Minimum 2-3 years of experience in the hospitality industry required - High school diploma or equivalent is mandatory; a degree in hospitality management is preferred Qualifications Required: - Strong interpersonal and communication skills - Proficiency in front office duties and mana…