Retail Sales Associate

AIRMID WHOLENESS PRIVATE LIMITED company the sales associate is responsible for dealing with any and all customer questions about the products and services the company offers. A sales associate is expected to be continuously updating their knowledge of the company products, services, and policies. Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact. Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays. Sales Associate Responsibilities: • Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service. • Operating cash registers, managing financial transactions, and balancing drawers. • Achieving established goals. • Directing customers to merchandise within the store. • Increasing in store sales. • Superior product knowledge. • Maintaining an orderly appearance throughout the sales floor. • Introducing promotions and opportunities to customers. • Cross-selling products to increase purchase amounts.