Sr Pgm Mgr - Value Excellence, Retail Business Services

As a Senior Program Manager in Amazon's Retail Business Services (RBS) Business Excellence team, your role would be critical in leading the Value Excellence workstream. You will be responsible for identifying high-impact underserved areas, creating proof of concepts, and driving programs that deliver extraordinary returns on investment for Amazon and its Selling Partners. Key Responsibilities: - Aggregate and analyze business metrics to identify opportunities for value creation and ROI improvement within the Value Excellence workstream - Identify and prioritize high-impact, underserved defect areas across Amazon's ecosystem and develop proof of concepts for defect elimination - Collaborate with senior leaders across Business Units and external organizations to understand performance gaps and identify value creation opportunities - Establish strong relationships with Director-level stakeholders to gain buy-in for high-impact initiatives - Translate complex business problems into data-driven solutions with measurable outcomes - Implement systematic mechanisms that foster innovation and amplify value and ROI - Cultivate a culture of excellence, continuous improvement, and innovation w…