Customer Service Representative

Job Title: Customer Service Executive Home Appliance Service Department Location: Vikhroli West, Mumbai Salary: 15,000 25,000 + PF + ESIC Job Description: We are looking for a Customer Service Executive to handle queries and support for our home appliance service department. The ideal candidate will provide excellent customer support, maintain records, and coordinate with the service team. Key Responsibilities: Respond to customer inquiries via phone, email, and chat. Schedule and coordinate service appointments. Maintain customer records and update service logs. Ensure timely resolution of customer complaints. Support the service team with administrative tasks. Requirements: Graduate in any discipline. Fluent in English (spoken & written). Proficient in computer applications (MS Office, email). Good communication and interpersonal skills. Benefits: PF and ESIC as per government norms. Career growth opportunities. hidden_email hidden_mobile