Banking Retail Team Member-BPS Professional

Looking to onboard a skilled Banking Retail Team Member with 1 to 4 yrs of experience to join our team at Hexaware Technologies Ltd. The ideal candidate will have a strong background in banking retail and excellent customer service skills.Roles and ResponsibilityManage and maintain high levels of customer satisfaction through effective communication and problem-solving.Develop and implement strategies to increase sales and improve overall performance.Collaborate with the team to achieve business objectives and goals.Provide exceptional customer service by resolving complaints and issues professionally.Analyze market trends and competitor activity to identify opportunities for growth.Build and maintain relationships with customers, colleagues, and stakeholders.Job RequirementsMinimum 1 year of experience in banking retail or a related field.Strong knowledge of banking products and services.Excellent communication, interpersonal, and problem-solving skills.Ability to work in a fast-paced environment and meet deadlines.Strong analytical and organizational skills with attention to detail.Experience working with teams to achieve business objectives.