Job Type: Full-time
Work Mode: On-site
Experience: Mid
Salary: 80000 - 175000 INR
Posted: 11 Apr 2026
We are looking for a Customer Relationship Executive to join our team in Jalandhar. This role focuses on building and maintaining relationships with our customers to ensure their satisfaction and loyalty.**Key Responsibilities:**- **Communicating with Customers:** Engage with customers through various channels to address their queries and concerns promptly, ensuring a positive experience.- **Handling Customer Feedback:** Collect and analyze customer feedback to identify areas for improvement and implement necessary changes, fostering a customer-centric approach.- **Assisting with Orders:** Support customers with their orders, including taking orders, tracking shipments, and resolving any issues related to their purchases.- **Maintaining Customer Records:** Keep accurate and updated records of customer interactions and transactions in the database for better service and follow-ups.- **Collaborating with Teams:** Work closely with sales and support teams to ensure that customer needs are met efficiently and effectively.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both verbal and written, to interact confidently with customers…
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