Manager - Account Management - Amazon Vendor Services NA Team - Retail Business Services

As a Team Manager, Account Management at Amazon Vendor Services (AVS) in North America, your role is crucial in shaping and delivering strategies for managing AVS North America vendors. You will lead a team of Account Managers who are responsible for managing business growth for influential Selling Partners on Amazon. Your primary focus will be to ensure Selling Partner satisfaction through high levels of service and operational standards. Your responsibilities will include collaborating with Selling Partners to develop strategic joint business plans, identifying new opportunities for selection, merchandising, and operational improvements, and optimizing the product line for key manufacturers on Amazon. Key Responsibilities: - Lead a team of Account Managers, prioritize strategic initiatives, and provide escalation support as needed. - Measure success by evaluating the performance of internal teams on input metrics and the impact of vendors on creating a great customer experience. - Identify and implement strategies to improve business input metrics that drive growth and enhance the end customer experience. - Set end-to-end goals for the team aligned with organizational objectives.…