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Fresher hiring for Airline Customer Service Representative

Flyhie Aviation — Jamui

Job Type: Full-time Work Mode: On-site Experience: Mid Salary: 300000 - 600000 INR Posted: 3 Jun 2026
As an Airline Customer Service Representative, you will play a crucial role in ensuring customers have a pleasant travel experience. Key Responsibilities:- **Assist Passengers:** Help travelers with inquiries about flight schedules, ticket prices, and baggage policies, ensuring they have the information they need.- **Check-In Support:** Guide customers through the check-in process, helping them to board their flights smoothly and efficiently.- **Handle Complaints:** Address passengers' concerns and complaints with empathy and professionalism, striving to find solutions that satisfy customers' needs.- **Provide Travel Information:** Offer assistance and information about travel itineraries, connecting flights, and airport facilities, enhancing the overall travel experience.- **Maintain a Friendly Environment:** Foster a welcoming atmosphere in the airline's terminal, ensuring passengers feel valued and supported.Required Skills and Expectations:- Strong communication skills are essential, as you will be speaking with passengers from diverse backgrounds.- A friendly and polite demeanor is important, as you will be the face of the airline, representing its values.- Basic problem-solvi…
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