Walk-in For Tele Collection Executive

Job Role: Tele Collection Executive (Domestic Voice/Blended)Industry Type: BFSIShift Timings: 9:30am-6:30pm windowLocation: AmbatturCertification: DRA Certified (Mandatory)Experience: From 6 Months (Relevant experience in collections)Languages Required: Tamil / Telugu / Kannada / Malayalam / HindiJob Responsibilities: Make outbound collection calls to customers with overdue payments. Negotiate and persuade customers to make timely payments while maintaining professionalism. Follow compliance guidelines and adhere to RBI/DRA regulations. Maintain accurate records of interactions and payment commitments. Work towards achieving collection targets. Handle customer queries related to outstanding dues and provide appropriate solutions. Collaborate with the team to improve collection strategies.Key Requirements: Prior experience in a collection process is mandatory. DRA certification is required. Strong negotiation and persuasion skills. Ability to handle difficult conversations tactfully.Experience 1 - 3 Years