Phone Banking Officer

Hiring Alert | Phone Banking Officer | Bank Payroll Location: • Airoli / Juinagar/Andheri -Mumbai • Noida sector 123 • Hyderbad -Hitech City • Chennai - Karapakkam Role: Phone Banking Officer (Inbound Customer Service & Sales) Employment Type: Permanent | Bank Payroll Job Responsibilities: Handle inbound customer calls and provide prompt resolution to banking-related queries. Deliver exceptional customer service and ensure a positive customer experience. Assist customers with account-related information, banking products, transactions, and service requests. Identify customer needs and promote relevant banking products and services through upselling and cross-selling. Maintain high standards of call quality, compliance, and customer satisfaction. Accurately document customer interactions and follow banking processes and guidelines. Eligibility Criteria: Graduate in any discipline (Mandatory) Freshers can apply (Graduate Freshers) Experienced candidates must have a minimum of 1 year of customer service experience Excellent verbal communication and interpersonal skills Customer-centric approach with good problem-solving abilities Age Limit: Up to 30 Years Compensation: Graduate Freshe…