Job Type: Full-time
Work Mode: On-site
Experience: Mid
Salary: 200000 - 400000 INR
Posted: 19 Jun 2026
As an Airport Customer Service Associate, you will play a crucial role in ensuring a smooth travel experience for passengers at the airport. Your main responsibilities will include:- **Greet Passengers**: Welcome travelers at the airport, providing friendly assistance as they arrive and depart.- **Check-in Assistance**: Help passengers with the check-in process, ensuring they have the necessary documents and guiding them on luggage requirements.- **Answer Queries**: Address passenger questions about flights, boarding times, and airport facilities, providing clear and accurate information.- **Handle Complaints**: Listen to customer concerns and resolve issues effectively, ensuring a positive travel experience for all.- **Manage Boarding**: Assist during the boarding process, ensuring passengers board safely and on time, while maintaining order and security.- **Collaborate with Team**: Work with your colleagues and airport staff to ensure that operations run smoothly, contributing to a team-based environment.To succeed in this role, you should possess the following skills and qualities:- **Strong Communication Skills**: Ability to communicate clearly and effectively with diverse pass…
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