Customer Service Representative

Job Title: Customer Support Representative (International Voice Process) Location: Whitefield, Bangalore Company: Avalon Salary: 4,00,000 LPA Process: International Voice Process Experience Required: 1 Year in International Voice Support Working Days: 5 Days a Week Week Offs: 2 Rotational Offs Job Description Avalon is looking for enthusiastic and customer-focused Customer Support Representatives to join our International Voice Process team in Whitefield, Bangalore. The ideal candidate should have at least 1 year of experience in an international voice process, excellent communication skills, and a passion for delivering exceptional customer service. Key Responsibilities Handle inbound and outbound customer calls professionally. Resolve customer queries, concerns, and complaints effectively. Provide accurate information regarding products, services, and processes. Maintain a high level of customer satisfaction and service quality. Document customer interactions and update records in the CRM system. Meet individual and team performance metrics, including quality and productivity targets. Follow company policies and compliance guidelines while handling customer interactions. Required…