Team Leader / Client Relationship Executive

An awesome opportunity has become available for a Verification Team Leader.The main purpose of the role is to oversee the verification team and to process verification requests timeously.This position is responsible for monitoring and managing the verification teams activities and assist with the checking and verifying information gathered from new customers in order to open accounts. They are required to check the integrity of the documents provided and identify potential fraudulent documents.Internal Liaison takes place with the Agent Consultants and the Call Centre. External liaison takes place with external customers.Job descriptionBackground Verification Job Description:Verifying employment details of prospective candidates, including education, residential address and criminal records, for clients and their organisations– Coordinating with the Human Resource team and Line managers for employment & reference verification– Solving specific client queries pertaining to background verification as and when requested– Investigating case-on-case basis to provide feedback to clients as per the requests– Reaching out to the clients and providing them with the required informat…