Job Type: Full-time
Work Mode: On-site
Experience: Mid
Salary: 275000 - 550000 INR
Posted: 6 Jun 2026
As an Airline Customer Service Representative, you will play a vital role in ensuring a pleasant travel experience for our customers. Your primary responsibilities will include:- **Greeting Passengers**: Welcome travelers at the airport, providing a friendly atmosphere as they arrive.- **Assisting with Check-in**: Help passengers check in for their flights, ensuring all necessary documentation is in order.- **Handling Inquiries**: Answer questions related to flight schedules, baggage policies, and ticketing procedures, ensuring passengers receive the information they need.- **Resolving Issues**: Address any problems or concerns related to flight disruptions, lost baggage, or service complaints in a calm and efficient manner.- **Coordinating with Team Members**: Work collaboratively with other airline staff to ensure smooth operations and a seamless travel experience for customers.The ideal candidate will possess strong communication skills, allowing them to effectively assist and inform passengers. You should have a positive attitude and be able to handle stressful situations with ease. Attention to detail is essential to ensure accurate handling of passenger information and worklo…
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